【easyRates】Terms and Conditions – LUNARIS

These Terms apply to the use of “easyRates” (hereinafter referred to as “the Service”), provided by Lunaris, LLC (hereinafter referred to as “the Company”). By using the Service, the user is deemed to have agreed to these Terms.

1. (Definitions)

The terms used in these Terms are defined as follows:

These Terms: Terms and Conditions listed in this document.
Company: Lunaris LLC.
Service: Services specified in Article 3.
Site: https://apps.shopify.com/easy-rates-japan-post
Shop: Any person or entity using this Service as a shop.
Customer: Any person using this Service as a customer.
Users: A collective term referring to both Shops and Customers.
Intellectual Property Rights, etc.: Intellectual property rights such as patent rights and trademark rights, industrial property rights, copyrights (including rights stipulated in Articles 27 and 28 of the Copyright Act), and other rights.
Antisocial Forces: Criminal organizations, members of criminal organizations, persons who have not been members of such organizations for less than five years, quasi-members of criminal organizations, companies affiliated with criminal organizations, corporate racketeers, groups engaging in criminal acts under the guise of social movements, special intelligence violent groups, and others equivalent to these.
Equipment, etc.: Any and all means, including equipment, communication lines, software, and others.
Confidential Information: Personal information, customer information, corporate information, and any other information.
The applicable app: The app within our services specified in article 3.

2. (About These Terms)

These Terms apply to all Users.
Users who do not agree to these Terms cannot use the Site or the Service.
By using the Service, individuals and corporations agree to these Terms. Shops agree to these Terms at the time of application for registration, and Customers agree to these Terms at the time of using the Service.
These Terms are subject to change as necessary. Changes will be notified via email, posting on the Site, or other means 14 days prior to the effective date. Changes to these Terms will be made in accordance with Article 548-4 of the Civil Code. Please refer to the latest Terms when using the Service. Continued use of the service after changes are made will be deemed as acceptance of the revised Terms.
Please be sure to read these Terms before using the Service.
These Terms apply as standard form contracts in transactions between the Company and Users.

3. (Content of the Service)

This service includes the following features:

Real-time calculation of the latest Japan Post international shipping rates, and display of optimized shipping methods and corresponding rates at checkout.
Customizable shipping rate settings such as adding handling fees, offering free shipping over a certain amount, and including package weight in the calculation.
A feature to automatically adapt and display any shipping rate revisions from Japan Post.
The Smart Shipping feature that limits the number of displayed shipping methods to only those deemed suitable.
Country-specific adjustments to shipping rates and customizable shipping descriptions.
Integration with a Japan Post label creation application called easyLabel, enabling automatic filling of shipment methods and rates to the shipping label.

This Service is intended solely for international shipping via Japan Post and does not ****support domestic shipping within Japan.

4. (Management of Passwords and IDs)

Shops are responsible for strictly managing their IDs and passwords to prevent disclosure to third parties.
IDs and passwords are to be used exclusively by the Shop and must not be transferred, lent, or otherwise shared with third parties.
The Shop is responsible for any actions taken using its ID and password. The Company bears no responsibility for such actions.
If a Shop becomes aware of unauthorized use of its ID or a breach of its password by a third party, it must notify the Company immediately.

5. (Usage Guidelines)

Users must use the Service in compliance with these Terms, as well as the Civil Code, the Commercial Code, the Personal Information Protection Act, the Copyright Act, and other applicable laws and regulations.
Users are solely responsible for all activities related to their use of the Service. Unless otherwise stipulated, the Company assumes no liability for Users' actions.

6. (Fees and Payments)

Shops must pay the fees specified by the Company for using the Service.
The payment methods are outlined on the Site.
Refunds of fees follow Shopify's policies. No refunds will be issued for cancellations made mid-month or calculated on a prorated basis.

7. (Prohibited Activities)

Users are prohibited from engaging in the following activities:

Actions that violate these Terms.
Actions that violate or may violate laws and regulations.
Actions that violate any app market guidelines.
Actions that infringe or promote the infringement of third-party rights.
Actions that interfere with the Service or servers, as determined by the Company.
Actions contrary to public order and morals.
Use of the Service by users associated with antisocial forces.
Any other actions deemed inappropriate by the Company.

If a user engages in prohibited activities as defined above or the Company deems such activities have occurred, the Company may, at its discretion, suspend or terminate the provision of the Service to the user, delete the user's registration, or remove data stored on the Company's servers. The Company will not be held responsible for any damages incurred by the user as a result of these measures. This does not prevent the Company from claiming damages from the user.

8. (User Responsibilities)

Users shall use this Service at their own risk and shall bear all responsibility for any consequences arising from its use.
Users must comply with all applicable laws and regulations, as well as these Terms, in connection with their use of the Service.
If a user causes damage to the Company through their use of the Service, the user must compensate the Company for such damages, including legal fees.
If a user causes damage to a third party through their use of the Service, the user shall compensate the third party at their own expense and responsibility. The Company assumes no liability for such incidents. Should the Company receive a claim for damages from a third party in such cases, the user shall compensate the Company for the damages and costs incurred, including legal fees.
The use of the Service requires an internet connection. Users are responsible for preparing the necessary devices and infrastructure at their own expense and responsibility.
The Company does not guarantee or support the preparation, installation, or operation of devices, nor does it guarantee compatibility of the Service with all devices.
Users understand that the Service may involve passing through various networks and devices, which may alter data or signals. Users agree to use the Service with this understanding.
Users agree that they bear final responsibility for their own cross-border shipping settings, and that configurations made through this Service are not guaranteed to be automatic or complete.

9. (Disclaimers)

This Service serves as a support tool for managing shipping rates by country or region and does not guarantee the accuracy or real-time applicability of customs or delivery rules in any given country.
In the event that a system defect (bug) attributable to us occurs in a customized mobile app, we will make reasonable efforts to address and fix the issue within a reasonable scope.
The company shall only be liable for direct losses incurred by the user in connection with the use of this Service if such losses result from defects caused by our willful misconduct or gross negligence.
However, the company will not be liable for any loss of profit arising from additional shipping charges set voluntarily by the user.
The company is not responsible for any damages caused by inoperable services due to changes in specifications from Shopify or Japan Post.
While the Company strives for accuracy and completeness, it does not guarantee the precision, reliability, timeliness, or usefulness of the Service content. Users are responsible for making their own judgments when using the Service.
Use of this Service shall be based on the user’s own independent judgment.

10. (Intellectual Property Rights, etc.)

The intellectual property rights related to this Site and Service belong to the Company or third parties with legitimate rights. Users must use the Service in a manner that does not infringe on the rights of other users, the Company, or third parties.

11. (Contract Cancellation)

Users may terminate this Agreement at any time by uninstalling the Service from the Shopify admin dashboard.

12. (Service Interruption, Suspension, Changes, and Termination)

The Company may temporarily interrupt or suspend the Service without prior notice or consent from users if deemed necessary for reasons such as equipment installation for Service operation, system maintenance, or force majeure events (e.g., natural disasters).
The Company may, at its discretion, modify or terminate some or all aspects of the Service with prior notification to users.
The Company is not liable for damages incurred by users due to the above interruptions, suspensions, modifications, or terminations. However, if the Service is permanently terminated and payments have been made for the Service after its termination, the Company will refund the corresponding fees.

13. (Cancellation)

If a shop wishes to cancel its registration, it must notify the Company via the prescribed method.
The Company will not refund any paid fees regardless of the reason for cancellation.
The Company reserves the right to cancel a shop's registration without prior notice under the following circumstances:
1. If it is found that the registration contained false information or there were reasons during the application process that should have prevented approval.
2. In cases of significant misconduct or breach of trust.
3. If payments are suspended or if legal proceedings such as provisional attachment, seizure, auction, bankruptcy, civil rehabilitation, corporate reorganization, or special liquidation are initiated.
4. If the shop is subject to a transaction suspension by a clearinghouse.
5. If the shop faces penalties for delinquent tax payments.
6. If any other significant reason arises, similar to the above, that makes it difficult to continue the agreement under these Terms or individual contracts.
If the user violates any provisions of these Terms and fails to rectify the breach within a reasonable period after being notified, the Company may cancel the registration.
In the cases listed above, any monetary obligations owed by either the Company or the shop become immediately due, even without formal notification, and must be settled promptly.
If re-registration is desired after cancellation, the shop must complete the registration process again. Users acknowledge in advance that previous data will not be carried over after re-registration.

14. (Confidentiality)

The Company and users must handle any confidential information disclosed or provided by the other party in connection with the use of the Service with due care. Without prior written consent from the other party, such information must not be used for purposes other than the Service or disclosed/provided to third parties.

15. (Collection, Analysis, and Handling of User Information)

The Company may use information related to users, such as registration details, device information, and other data, in a non-personally identifiable format for purposes such as information distribution, statistical analysis, or providing services. This information may also be shared with third parties.
The Company collects usage information of the Service through tools such as cookies. For details regarding these tools, please refer to the terms of use and privacy policies of the respective providers.
The Company is not responsible for any damages arising from the use of cookies or other information collection tools.
If any issues occur with the Service, the Company may inquire about the user's usage environment, such as their device or browser.

16. (Exclusion of Anti-Social Forces)

Both the Company and users represent and warrant that they do not currently, and will not in the future, fall under any of the following categories:
1. Being part of anti-social forces.
2. Having a relationship where anti-social forces are recognized to control management.
3. Having a relationship where anti-social forces are recognized to substantially influence management.
4. Having a relationship where anti-social forces are unfairly utilized for self or third-party gain or to harm others.
5. Providing funds or benefits to anti-social forces.
6. Having executives or individuals substantially involved in management who have relationships with anti-social forces that are socially condemnable.
7. Engaging in violent demands, threatening behavior, unreasonable demands beyond legal responsibilities, defamation, or obstruction of business through false rumors or other means, either personally or through a third party.
If it is found that either party has violated the above representation or warranty, the other party may, without prior notice, suspend the provision of the Service and terminate all related contracts immediately. The violating party may also be liable for compensating any damages incurred.

17. (Transfer of Rights and Position)

Neither the Company nor users may transfer, sublease, pledge, or otherwise dispose of any rights, obligations, or position related to this Service without the other party's consent.

18. (Severability)

If any provision or part of this agreement is deemed invalid or unenforceable under the Consumer Contract Act or other applicable laws, the remaining provisions and the unaffected portions of the invalid or unenforceable provision shall remain fully effective.

19. (Resolution through Discussion)

If there are matters not stipulated in this agreement or if any doubts arise regarding the interpretation of this agreement, the Company and users shall promptly resolve such matters through mutual consultation in good faith.

20. (Jurisdiction)

Any disputes arising between the Company and users shall fall under the exclusive jurisdiction of the district court or summary court governing the location of the Company's headquarters for the first instance.

21. (Governing Law)

The interpretation of these terms shall be governed by the laws of Japan.