Small packet is a delivery method that includes air, SAL, and surface. It is relatively cheap compared to EMS.
There are some things to watch out for when using this shipping method, so please read this article carefully.
Tracking after fulfillment
Small packet has a package number created at fulfillment which is used as a tracking number in some countries but is usually not used as a tracking number in Japan and cannot be tracked in Japan.
There are some countries that use this number when it gets inside the country but the number will usually not be used as a tracking number so please be careful when using this number.
The time it takes for shipment
When the shipment method, Surface for small packet is selected, it takes up to 1-3 months depending on the situation. As stated in the paragraph above, customers will not be able to track this package during this period so we recommend providing customers with this information beforehand.
Using custom descriptions
Using easyRates, custom descriptions can be created. This can be done within the settings for shipping methods.
Set the warnings for the small packet and other shipping method so there are no troubles between customers.